Frequently Asked Questions

What are the eligibility requirements?

Eligibility Guidelines:
(Subject to a completed weatherization application)

  • Any family who’s received assistance at any time during the preceding 12 months—under the Supplemental Income (SSI), or Low Income Home Energy Assistance Program (LIHEAP)—are automatically eligible for weatherization services.
  • Households that fall within the guidelines of the family size-to-income ratio (below) as established by the Department of Energy, and have not received weatherization services after September of 1994, are eligible for those services. The current 2021 poverty guidelines are as follows:
Family Size Income
1 $25,760
2 $34,840
3 $43,920
4 $53,000
5 $62,080
6 $71,160
7 $80,240
8 $89,320
Each Additional Members +$9,080

*(NOTE: The income-level chart above  is subject to change yearly. Revisions to this chart are posted as they become available.)

What are reason I will be denied services?
  1. Structural Concerns
  2. Roof Leaks
  3. Mold/Moisture Problems
  4. Leaky Pipes or Sewage
  5. Sanitary Problems
  6. Infestation
  7. Exposed Electrical Wiring / Knob & Tube Wiring
How do I apply for Weatherization services?

Download a Weatherization application HERE or call (770) 382-5388 x100 to have one mailed to you. Mail the completed application along with the copies of the items listed below to Tallatoona CAP, Inc. P.O. Box 1480 Cartersville, GA 30120.

Please provide the following information/documents with your application

  • Copy of driver’s license or state ID card for the head of the household
  • Copy of Social security card for each household member (a legal, legible copy)
  • If any household members 18+ years old receive no income of any kind, they must fill out a “Declaration of -0- Income” form.
  • Current energy bills for the household, with 12 month usage graph
  • Proof of all current gross income for each household member for the prior 30 days (including, but not limited to Unemployment benefits, Social Security benefits, SSI, Pension, Veteran’s benefits, retirement funds, etc.
    • For wages: If paid twice monthly, please provide the two most current and consecutive pay stubs. If paid four times monthly, please provide the four most current and consecutive pay stubs (must show gross amount).
If my home is deemed eligible for Weatherization services, what happens next?

1) Determining Eligibility

After you complete the application, we’ll determine your eligibility. If you are deemed eligible you’ll be added to a waiting list. Waiting times range from 2 months to 12+ months, and will vary from county to county. When your name gets to the top of the waiting list, you’ll be contacted by the Weatherization agency to set up an appointment for a professional energy audit.

2) Professional Energy Audit

(NOTE: Technicians will need access to all areas of your home, including, but not
limited to, attic, basement or crawlspace, bedrooms, bathrooms, and utility closets.
They will take pictures to document the audit’s findings)

  • Energy audits typically last from 2-3 hours, depending on the size of your home, and whether or not any of your appliances run off natural gas or propane (in which case, additional diagnostic tests must be performed).
  • Technicians—using a blower-door test and pressure-pan readings—will measure the infiltration level of  outside air into the home. Additionally, they’ll inspect all appliances for health and safety.
What happens once my home qualifies for Weatherization services?

1) You’re Eligible!

If your home audit determines that you’re eligible for services, you’ll be contacted by the Weatherization agency to set up an appointment to implement services to your home. Wait times from the time of your energy audit to implementation of services can be 1-3 months, depending on your county.

  • An HVAC subcontractor may also set an appointment with you to perform any
    heating and air work planned for your home.
  • If your energy audit determines your home is ineligible for services, you’ll receive either a deferral or denial letter in the mail. Any questions pertaining to a deferral or denial may be addressed by calling the Weatherization office at (770) 382-5388.

2) Installation Day

  • A Tallatoona CAP, Inc. Weatherization crew will arrive at your home to begin weatherization service. The work is typically completed in 1-3 business days depending on the measures to be implemented.
  • While delivering quality work is our top priority, we’ll strive to complete all work as quickly as possible.
  • Understanding that you’ll be living in your home throughout the weatherization process, our implementations are conducted according to a “least-invasive” strategy.
  • All work is energy-related. Work does not include new roofing, siding or similar.
  • As part of your installation, you’ll receive information packets on lead and mold safety, along with energy-conservation tips.
  • You’ll be asked to sign a series of forms explaining the weatherization process (i.e., what measures were applied to your home), as well as an acknowledgement of receipt of the information packets).

3) Follow-Up Inspection

  • Following installation, a follow-up inspection will be scheduled, at which time, our inspection team will verify that all measures implemented in your home were installed to the standards of our agency and the Department of Energy.
  • Final inspections typically last 90 minutes.
  • Once completed, you’ll sign off on the final inspection.
If I rent my home, can I still apply?

Whether you own or rent, live in a single-family home, multi-family complex, or mobile home, you can apply for assistance. Renters must receive written permission from their landlord before weatherization services can be performed (the appropriate forms will be provided at the time of application).

If my income is within the national guidelines, am I guaranteed to receive weatherization services?

Not necessarily. Weatherization is not a renovation service. The condition of your home plays a part in determining if weatherization measures can be implemented (this will be determined at the time of your energy audit).

Funding may also be an issue, given that Congress only allocates a limited amount of national funding for the program, and it varies from year to year. If you’re put on a waiting list, please be patient. Your home will be weatherized as soon as possible.

Can I call the Department of Energy directly to apply for assistance?

The federal government does not provide assistance directly to individuals. Rather, this function is the responsibility of the states. The DOE does not provide weatherization application forms to individuals, nor do they accept applications from individuals

I've received weatherization in the past. When can I apply again?

At this time, the Department of Energy does not allow a home to be re-weatherized if the home was weatherized after September 1994.